Published date: 20 August 2021

This notice was replaced on 23 August 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 23 August 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

West Midlands

Value of contract

£0 to £250,000

Procurement reference

20210820160047-31727

Published date

20 August 2021

Closing date

6 September 2021

Closing time

9am

Contract start date

6 December 2021

Contract end date

5 December 2024

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Ref: 5058
Requirement for the provision of a Customer Relationship Management (CRM) system including implementation and support. It is intended that the CRM system will be addressed by a single contract which will include provision and implementation of the CRM system along with support and maintenance once the system is in full operational use.

More information

Links

About the buyer

Contact name

Sarah Willacy

Address

Staffordshire Police HQ, Weston Road
Stafford
ST18 0YY
ENG

Telephone

+44 7929658099

Email

sarah.willacy@staffordshire.pnn.police.uk