Published date: 6 December 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 December 2019

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

West Midlands

Value of contract

£100,000 to £500,000

Procurement reference

BIP454523371

Published date

6 December 2019

Closing date

20 December 2019

Contract start date

1 April 2020

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Council wishes to procure the following services:

Lot 1 - Independent Health Complaints Advocacy Service (IHCAS)

The Health and Social Care Act 2012 placed a duty on Local Authorities to commission a local Independent Health Complaints Advocacy Service. Local Authorities are required to commission the provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman). and

Lot 2 - Advocacy service to support Learning Disability Programme

The purpose of this service is to provide advocacy for adults with learning disabilities who are residents of Telford & Wrekin with the aim of engaging, consulting, collaborating and co-producing an ALD strategy, shaping future service delivery and continuing on the journey to improve outcomes and opportunities to ensure this group of people can live fulfilled lives.

Bidders should note that services are procured in lots and are separate from each other, bidders can bid for one or both services and successful bidder will be awarded a contract in accordance with scoring methodology shown in the RFQ. Separate contracts will be formed.

IHCAS service is to commence on 1st April 2020 for a period of 3 years with an option to extend for a further period of up to 2 years.

Advocacy service to support LD programme is to commence as soon as possible for a period of 2 years with an option to extend for a further period of up to 1 year.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.Bidders need to complete Selection Questionnaire on Delta (to access Selection Questionnaire please use access code: 486949S75H ) and Quality questions for the lot they wish to bid for:

LOT 1 - IHCAS quality questions - access code is 4N7E965B59
LOT 2 - Advocacy Services to support Learning Disability Programme - access code is MA44VTBX67

About the buyer

Contact name

Martyna Migas

Address

Darby House
Lawn Central
Telford
TF3 4LA
UK

Telephone

01952381154

Email

martyna.migas@telford.gov.uk