Published date: 29 July 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 June 2024, 3pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

United Kingdom

Value of contract

£85,400 to £400,000

Procurement reference

Acas27336

Published date

29 July 2024

Closing date

20 June 2024

Closing time

3pm

Contract start date

15 July 2024

Contract end date

14 July 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

ITSM tool to improve customer service and user request management,

Award information

Awarded date

8 July 2024

Contract start date

15 July 2024

Contract end date

14 July 2028

Total value of contract

£400,000

This contract was awarded to 1 supplier.

HALO SERVICE SOLUTIONS LTD

Address

86 Eastburn Tower,
Eastburn Drive,
Falkirk, FK1 1TX

Reference

Companies House number: SC216980

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Cedric Shillingford

Address

8th Floor, Windsor Hse
50 Victoria Street
LONDON
SW1H 0TL
England

Email

cshillingford@acas.org.uk