Published date: 29 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 September 2023, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

CM8 3HB

Value of contract

£377,336

Procurement reference

CF-0009600D4K000001WteKUAS

Published date

29 December 2023

Closing date

2 September 2023

Closing time

5pm

Contract start date

18 December 2023

Contract end date

17 December 2026

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Essex Police wish to replace the Electronic Duty Sheet (EDS) with a new Workforce Management (WFM) solution which will allow Contact Management to more effectively plan resource requirements to meet request for service volumes based on
predictive data, planned events, environmental factors and staff availability. The Force are seeking a modern solution from the best available products on the commercial market and need to ensure it will link with our other IT and telephony systems. This solution must adhere to the 7 Force IT Non-Functional Requirements and Information Security Baseline Requirements and be fully compliant with the Business Functional Requirements.

Award information

Awarded date

15 December 2023

Contract start date

18 December 2023

Contract end date

17 December 2026

Total value of contract

£377,336

This contract was awarded to 1 supplier.

Business Systems UK Ltd

Address

27 Bush Lane, London, ec4r 0aa

Reference

None

About the buyer

Contact name

Hawwa Soomro

Address

Portal Avenue, Martlesham Heath,
Ipswich
IP5 3QS
GB

Telephone

01474 366650

Email

hawwa.soomro@tlt.com