Published date: 23 March 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 6 May 2022, 12pm

Contract summary

Industry

  • Networking, Internet and intranet software package - 48200000

  • Communication and multimedia software package - 48500000

Location of contract

BS15TR

Value of contract

£4,500,000

Procurement reference

BRISTOLCC001-DN602795-25156122

Published date

23 March 2022

Closing date

6 May 2022

Closing time

12pm

Contract start date

30 June 2022

Contract end date

29 June 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Bristol City Council wishes to appoint a provider for the supply of a Cisco WebEx Contact Centre Solution, Microsoft Teams Phone Direct Routing and the supporting SIP Trunking infrastructure. The council is wishing to procure Software as a Service (SaaS) licensing, alongside associated services including but not limited to implementation & support, alongside partner services & provision.

The contract term will be 5 years, with 2x1 year optional extensions.

The period for responses to this tender is 28/03/2022 - 06/05/2022 inclusive.

More information

Links

About the buyer

Address

Bristol City Council
City Hall, College Green
Bristol
BS1 5TR
United Kingdom

Email

cameron.graley@bristol.gov.uk

Website

https://www.bristol.gov.uk/