Employee Assistance Programmes (EAP) for British Transport Police

Contract summary

Industry

• Counselling services - 85312320

• Wellness services - 98334000

Location of contract

England, Scotland, Wales

Value of contract

£278,606

Procurement reference

BTPCON947

Published date

25 April 2025

Closing date

24 March 2025

Closing time

12pm

Contract start date

1 September 2025

Contract end date

31 August 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

---

Description

Services provided under this EAP contract are made up of two distinct elements:
1) Core Service which is a Fully Comprehensive EAP based on Employee Headcount for all BTP/BTPA staff to include but not limited to 6 Counselling/ CBT sessions (depending upon the clinical need) for each BTP employee per year; An Employee Helpdesk and Triage Support.
2) Additional Services (discretionary services) such as, Trauma and Critical Incident Support, Health Awareness, Mediation and Health Kiosks, where any future subsequent financial expenditure will be dependent on necessity and variable demand ('as and when basis').
via ESPO Framework 985B_23 Occupational Health Services: Lot 2 - Employee Assistance Programmes (EAP)
MANDATORY SERVICE REQUIREMENTS:
Online Portal and App;
Telephone, triage and support services which will include, but is not limited to:
• Advice and support;
• Bullying and harassment support;
• Whistleblowing services; and Management support services.
Coaching and counselling services including therapeutic interventions and case management;
Mediation;
Trauma and critical incident support;
Interactive health kiosks;
Policy guidance and trend management;
Health and wellbeing promotion and awareness;
Bullying and Harassment Support;
Health and Wellbeing Publicity and Promotion Awareness
Case Management and Referrals; and
Social Value Deliverables
The Contract value covers the initial three (3) year Term

---

More information

Additional text

Framework used:
ESPO Framework 985B_23 Occupational Health Services: Lot 2 - Employee Assistance Programmes (EAP)

---

Award information

Awarded date

24 April 2025

Contract start date

1 September 2025

Contract end date

31 August 2028

Total value of contract

£278,606

This contract was awarded to 1 supplier.

People Asset Management Ltd

---

About the buyer

Contact name

Cynthia Crawford

Address

3 Ebury Bridge
Victoria
London
SW1W 8RP
England

Telephone

07515332625

Email

cynthia.crawford@btp.police.uk

Website

https://www.btp.police.uk/