Published date: 9 January 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 January 2017

Contract summary

Industry

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

Any region

Value of contract

£40,000

Procurement reference

ORR/CT16-73

Published date

9 January 2017

Closing date

23 January 2017

Contract start date

30 January 2017

Contract end date

24 April 2017

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

ORR currently has a significant knowledge gap regarding the quality of assistance to disabled passengers being provided across the rail network via the 'turn-up-and-go' scheme. We therefore require urgent primary research to provide us with evidence that industry's obligations in this area are being met and that users of turn-up-and-go are being provided with a level of service that meets their needs and expectations.

More information

Attachments

Additional text

Prospective bidders are strongly advised to register their interest on ORR's eTendering portal as early as possible to ensure they receive any further communications regarding this tender.

Please note, the closing time for submission of bids is 12:00 Noon on the 23rd of January 2017

About the buyer

Contact name

peter gamble

Address

One Kemble Street
London
WC2B 4AN
England

Email

peter.gamble@orr.gsi.gov.uk