Live Service & Service Desk Implementation Partner Phase 1 - Discovery

Contract summary

Industry

• Information systems or technology strategic review and planning services - 72222000

• Information technology requirements review services - 72223000

Location of contract

SW1A 2AH

Value of contract

£137,232

Procurement reference

CPG/4807/2020

Published date

29 October 2020

Closing date

18 August 2020

Closing time

11:59pm

Contract start date

19 October 2020

Contract end date

19 January 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Foreign & Commonwealth Office. As of 01/09/20 The Foreign, Commonwealth & Development Office. This contract was tendered and awarded via CCS's Digital Outcomes and Specialists framework agreement (DOS), RM1043.6.

Discovery and Transition Planning exercise to support the FCO in

1) documenting its existing ICT landscape across the FCO/DFID founding bodies; and
2) assist the FCO/DfID in understanding options on a migration pathway to merge the service desk/service management organisations of both ICT organisations (setting out interim transition states).

The FCO does not have available skilled resources to conduct a Discovery, Gap Analysis & Options Appraisal of its Service Management & Integration and Service Desk capabilities at this time.

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Award information

Awarded date

25 September 2020

Contract start date

19 October 2020

Contract end date

19 January 2021

Total value of contract

£137,232

This contract was awarded to 1 supplier.

CGI IT UK Ltd

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About the buyer

Address

King Charles Street
LONDON
SW1A2AH
England

Email

ICT.commercial@fcdo.gov.uk

Website

https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/12834