Published date: 28 April 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2021, 1am

Contract summary

Industry

  • Health services - 85100000

Location of contract

London

Value of contract

£110,000

Procurement reference

End of Life Services in Brent 2

Published date

28 April 2021

Closing date

31 March 2021

Closing time

1am

Contract start date

1 April 2021

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS North West London CCG is commissioning for the provision of specialist palliative care including:
• Terminal care, symptom control, and respite;
• Specialist skills in pain management and control of other symptoms;
• Where possible social, emotional and spiritual support;
• Support to non-specialist staff where they lack confidence or expertise in caring for particular patients;
• Development of effective practice, through partnership working, for example with non-cancer specialists.

The Provider will ensure that the specialist palliative care services provided are staffed by a core team of:
• Palliative medicine consultants;
• Palliative care nurse specialists; and
• Nursing staff

At the discretion of the Provider, patients should have access, whether on a full-time, part-time, or regular sessional basis, or through formal arrangements with providers of related services, to a range of expertise provided by:

• Physiotherapists;
• Occupational therapists;
• Pharmacists;
• Social workers;
• Chaplains / spiritual care givers;
• Professionals able to deliver psychological support equivalent to Level 3 of the four-level model of professional psychological assessment and support described in NICE guidance for Palliative and Supportive Care.

The core team and, where possible, the staff providing the expertise described above should meet at least weekly to review the care of individual patients. Records, both of attendance and of patients discussed, should be maintained. The outcome of decisions on care should be recorded in the patient's notes. Training programmes relevant to the specialist palliative care team and other staff working in specialist palliative care facilities should be made available and accessible.


More information

Additional text

Currently, the nature of the service provision remains unchanged as NWL ICS is completing their region-wide review of all End of Life / Specialist Palliative Care Services across NW London. This interim service contract for 12-months will afford the new CCG time to agree a consistent approach in commissioning and contracting this service at NWL ICS level in line with NHSE/I guidance, thereby ensuring standardised and seamless service delivery across the board.


Award information

Awarded date

31 March 2021

Contract start date

1 April 2021

Contract end date

31 March 2022

Total value of contract

£110,000

This contract was awarded to 1 supplier.

Marie Curie Hospice

Address

Caring Services
Marie Curie
Care and support through terminal illness
M: 07590 622758
E: michael.wright@mariecurie.org.uk
89 Albert Embankment | London SE1 7TP
www.mariecurie.org.uk

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

Yes

Additional details

Noting its obligations under the NHS (Procurement Patient Choice and Competition) (No.2) Regulations 2013 the CCG has assessed that St. John's Hospice is the only organisation in a position to deliver the high quality integrated services which can achieve the desired outcomes within the borough and being technically capable to deliver the service through an integrated approach with the existing community provider landscape.

The 12-month interim contract will allow the newly established NHS North West London CCG to continue the discussions for consistent commissioning and contracting on the following areas (this is dependent on the findings of the NWL ICS Review of all EoL/SPC services in NW London):
• Contractual framework for commissioning at NWL ICS level
• Finance and staffing resources aligned and consistent with greater demand for Health Inequalities - determine and agree how resources will be allocated
• Models of Care - agree consistent and standardised NWL ICS-wide delivery model to ensure effectiveness, efficiencies and excellent pt. experience across all levels of service delivery whilst meeting local Brent Borough population health & care needs
• Reporting - agree consistent reporting principles and processes taking into account NWL ICS and Brent ICP levels of good governance and robust assurance processes.
• Key Performance Indicators (KPIs) and Outcome Measures (OM) - review current KPIs and outcome measures to see if they are still fit for purpose and are capturing the right information needed for performance monitoring and reflective of the outcomes being measured impacting patient care.

The 12 month contract period will allow NWL ICS to agree a consistent and standardised Brent-wide delivery model to achieve effectiveness, efficiencies and excellence in patient experience at all levels of service delivery.


About the buyer

Contact name

Isha Coombes

Address

Engineers Way
Wembley Park
London
HA9 0FJ
England

Telephone

+44 2089005362

Email

i.coombes@nhs.net

Website

https://www.nwlondonccg.nhs.uk/