Published date: 1 October 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 July 2025, 11am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

East of England

Value of contract

£717,500

Procurement reference

NCCF43168

Published date

1 October 2025

Closing date

11 July 2025

Closing time

11am

Contract start date

1 October 2025

Contract end date

30 September 2030

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The contract is for a supplier to provide a back-office system and associated resources to manage the processing of Penalty Charge Notices (PCNs) relating to Bus Lane and Moving Traffic Enforcement.

Award information

Awarded date

30 September 2025

Contract start date

1 October 2025

Contract end date

30 September 2030

Total value of contract

£717,500

This contract was awarded to 1 supplier.

Imperial Civil Enforcement Solutions Limited

Address

Suite 22/23 Whitefriars Business Centre
Lewins Mead
Bristol
BS1 2NT

Reference

Companies House number: 02023383

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

The contract value stated is for the first 5 years of the contract and is based on historical PCN numbers.

The contract will be awarded for an initial period of 5 years with the option to extend up to a maximum contract duration of 15 years. If the contract is extended up to its maximum possible term, the contract would expire on 30 September 2040.

The contract was awarded following a mini competition through Lot 4 of the ESPO Framework 509_23 - Parking Management Solutions.

About the buyer

Contact name

Claire Woodcroft

Address

Martineau Lane
NORWICH
NR12DH
England

Telephone

01603 222601

Email

claire.woodcroft@norfolk.gov.uk