Published date: 30 April 2025

Last edited date: 1 May 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 April 2025, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South East

Value of contract

£25,916

Procurement reference

1875

Published date

30 April 2025

Closing date

24 April 2025

Closing time

5pm

Contract start date

25 April 2025

Contract end date

24 April 2026

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Employee Relations (ER) Tracker is a crucial tool for managing and monitoring employee relations cases within the organisation. It aims to streamline the process of tracking grievances, disciplinary actions, performance issues, and other employee-related matters. This project is essential for ensuring compliance with HR policies, improving case management efficiency, and providing accurate reporting and analytics. A budget of £35,000 has been allocated for the one year contract term (2025-2026).

The ER Tracker should be a comprehensive, user-friendly system that allows HR professionals to log, track, and manage employee relations cases. The system should include the following features:
• Case Management: Ability to create, update, and close cases with detailed information on each case.
• Reporting and Analytics: Generate reports on case status, trends, and outcomes. Provide dashboards for quick insights.
• Notifications and Alerts: Automated notifications for case updates, deadlines, and reminders.
• Security and Compliance: Ensure data security and compliance with GDPR and other relevant regulations.
• Integration: Seamless integration with existing HR systems and tools.
• User Access Control: Role-based access to ensure that only authorized personnel can view or edit specific cases.
Service Delivery / Product Requirement
Procurement of an employee case management solution, Assure HR Case. This is a bespoke, cloud based system built around our policies and processes to give confidence that all cases remain compliant and on track so cases can be solved quick, reducing admin burden and the risk of tribunals by using automated workflows.
HR Case will allow our HR policies to be at the front and center allowing the HR team to meet the standards and timeframes we have set internally.
Real time reporting and insights will give us greater visibility on all cases and the ability to create custom reports that are retrievable in minutes.

More information

Attachments

Award information

Awarded date

25 April 2025

Contract start date

25 April 2025

Contract end date

24 April 2026

Total value of contract

£25,916

This contract was awarded to 1 supplier.

Softcat Plc

Address

Solar House
Fieldhouse Lane
Marlow
Bucks
SL7 1LW

Reference

Companies House number: 02174990

Value of contract

£25,916

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Karen Richards

Address

Omega House
112 Southampton Road
Eastleigh
SO50 5PB
England

Telephone

0000000000

Email

scwcsu.justaskprocurement@nhs.net