Published date: 17 April 2018

Last edited date: 17 April 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 March 2018

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Systems and technical consultancy services - 72220000

Location of contract

South East

Value of contract

£770,000

Procurement reference

IOW001-DN322107-05347039

Published date

17 April 2018

Closing date

15 March 2018

Contract start date

18 April 2018

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Isle of Wight Council (\"the authority\") invites Tenders from suitably qualified suppliers (\"potential suppliers\") for the provision of a managed, hosted service for SAP ECC.

The requirement is broken down in to three key areas:-

• Migration of the entire current SAP infrastructure to a hosted environment excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway but on to supported Operating system and SQL database levels. An upgrade to the SAP Kernel version will also be required as part of this move.

• Hosting of the entire SAP infrastructure in the cloud excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway on to supported Operating system and SQL database levels. This will be on an IaaS and PaaS basis with the OS and SQL level plus Kernel being managed by the provider from day one.

• DBA/Basis remote management and monitoring services. A transition period will run from 1 October 2018 and 31 March 2019 with a fully managed service from 1 April 2019. Support will be required immediately post migration to facilitate ERP stack upgrades and potentially implementation of EHP7 (or 8). Must include Daily system monitoring, Incident and Problem management, regular SAP Kernel and database patching and HR Support pack application. An SLA will be required.

The contract shall commence on the 18 April 2018 with the mobilisation phase. This will involve the migration of the system to the hosted environment. At milestone 2, the three year annual hosting element of the agreement will commence. From the 1st April 2019, the two year managed service will commence and run, in its initial term until the 3 year hosting contract ends. The authority reserves the right to extend the agreement for up to a further four years, reviewable on an annual basis.

The closing date for receipt of Tenders is 14:00Hrs on 15 March 2018.

Award information

Awarded date

17 April 2018

Contract start date

18 April 2018

Contract end date

30 September 2025

Total value of contract

£513,540

This contract was awarded to 1 supplier.

EPIUSE Labs

Address

M32 0RS

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Hayley Holden

Address

County Hall
High Street
Newport
PO30 1UD
England

Telephone

+44 1983821000

Email

hayley.holden@iow.gov.uk

Website

https://procontract.due-north.com/Advert?advertId=30741bb6-cc0c-e811-80ea-005056b64545&p=08800155-5442-e511-80ed-000c29c9ba21