Published date: 22 November 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 September 2022, 5pm

Contract summary

Industry

  • Information systems or technology strategic review services - 72222100

Location of contract

Any region

Value of contract

£800,000 to £2,400,000

Procurement reference

tender_311643/1148703

Published date

22 November 2022

Closing date

26 September 2022

Closing time

5pm

Contract start date

1 November 2022

Contract end date

31 October 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Defra's Digital, Data and Technology Services, (DDTS), strategy and cross government service standards, a growing demand for UCD approaches has created the requirement for a specialist supplier to continue the delivery research and design outcomes to underpin a coherent user centred approach to digital services.
In scope are internal and public facing services across Defra, providing evidence-based design decisions that deliver value for both the organisation and users.
This will enable DDTS to continually meet the ambitions set out in its digital and technology strategy, ensuring that Defra meets government service and accessibility standards and takes a consistent user centred approach to research and design. It will ensure users can easily find, use and understand our services, and reduce duplication of effort, cost and pressure on customer contact centres.

More information

Attachments

Additional text

Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk";, ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.

Award information

Awarded date

31 October 2022

Contract start date

1 November 2022

Contract end date

31 October 2023

Total value of contract

£2,400,000

This contract was awarded to 1 supplier.

TPXimpact Limited

Address

20 St Thomas Street, Runway East (Second Floor), London, United Kingdom, SE1 9RG.

Reference

Companies House number: 06472420

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Defra

Address

17 Nobel House
London
SW1P 3JR
England

Telephone

00

Email

Network.Procurement@defra.gov.uk