Published date: 11 March 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 January 2022, 12am

Contract summary

Industry

  • Research services - 73110000

Location of contract

M60 9LA

Value of contract

£170,000

Procurement reference

SR798619369

Published date

11 March 2022

Closing date

20 January 2022

Closing time

12am

Contract start date

14 February 2022

Contract end date

14 November 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

i. Identify and understand customer attitudes to data sharing, data privacy and related issues that will help shape the future direction of HMRC as set out in the Tax Administration Strategy.
HMRC wants to gather evidence on customers' attitudes on issues concerning data sharing (e.g. data accuracy, and transparency, data privacy and security, pre-population and data use tangible customer benefits). The baseline established will be instrumental in identifying key considerations to help shape the future direction of HMRC as set out in the TAS.
ii. The research will seek to do this through a mixed-methods approach comprising initial qualitative depth-interviews and focus groups followed by a quantitative survey. The successful contractor will deliver a presentation and written report of interim qualitative findings and a workshop between the qualitative and quantitative stages to review findings and, if the decision is that stage two should go ahead, develop materials for the quantitative stage. Additionally, the successful contractor will deliver a presentation of final findings to stakeholders, and a written report, suitable for publication, presenting the findings. The successful contractor will also provide other outputs to HMRC as set out in the ITT. The purpose of this research is to use the findings from the research to shape and inform the future direction of HMRC as set out in the Tax Administration Strategy. The findings will support ongoing stakeholder engagement and any future consultations in this area.


Award information

Awarded date

4 February 2022

Contract start date

14 February 2022

Contract end date

14 November 2022

Total value of contract

£170,000

This contract was awarded to 1 supplier.

Kantar

Address

West Gate
W5 1UA
GB

Reference

Companies House number: 13663077

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Rebecca Yeates

Address

Ralli Quays
3 Stanley Street
Manchester
M60 9LA
England

Email

rebecca.yeates@hmrc.gov.uk