Published date: 13 October 2025

Last edited date: 14 October 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 September 2025, 5pm

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

SW1A 2BQ

Value of contract

£127,395.15

Procurement reference

WP2295

Published date

13 October 2025

Closing date

30 September 2025

Closing time

5pm

Contract start date

20 October 2025

Contract end date

31 August 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

Yes

Description

Provision of PagerDuty alarm aggregation and dispatching licences/service for system administrators and support teams.
Provides alerting services to on-call engineers and escalation points. Digital and Technology service teams across DSIT use this service for 24/7 support.

Award information

Awarded date

3 October 2025

Contract start date

20 October 2025

Contract end date

19 October 2026

Total value of contract

£127,395.15

This contract was awarded to 1 supplier.

Softcat Plc

Address

Fieldhouse Lane,
Marlow,
Buckinghamshire,
SL7 1LW

Reference

Companies House number: 02174990

Supplier is SME?

No

Supplier is VCSE?

Yes

About the buyer

Contact name

Commissioning Team Commissioning Team

Address

Department for Science, Innovation and Technology,
100 Parliament Street
London
SW1A 2BQ
England

Email

commissioning-digital@dsit.gov.uk