Published date: 3 October 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 2 November 2022, 12pm

Contract summary

Industry

  • Guidance and counselling services - 85312300

Location of contract

S9 4EU

Value of contract

£1 to £580,000

Procurement reference

CF-1105700D0O000000rwimUAA

Published date

3 October 2022

Closing date

2 November 2022

Closing time

12pm

Contract start date

3 April 2023

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support.
The High Intensity User service contributes to the delivery of the NHS Long Term Plan by reducing demand in Urgent and Emergency Care.

As part of the 2019/20 Operational Planning and Contracting Guidance, all health systems in England were advised to implement a High Intensity User service.

Using data from a local ambulance service, High Intensity Users of 999 and frequent attenders to A&E were identified through a range of data sources. From previous work undertaken across the country, it was clear that some individuals had little clinical reason for doing so; others had genuine reason for calling or were highlighted as vulnerable.

Evidence from various pilots across the country suggests that where a service is implemented effectively, it has improved the quality of life for patients, families and serving healthcare professionals. It also supported better care outcomes, safely reduced the utilisation of ambulance resources, A&E attendances, police attendances and hospital admissions, enabling a more cost-effective approach to unscheduled care activity.

About the buyer

Contact name

Tony Squires

Address

NHS South Yorkshire Integrated Care Board Doncaster Place
Sheffield
S9 4EU
GB

Telephone

+441143054212

Email

t.squires@nhs.net