Published date: 1 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 November 2023, 12am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1P 4DR

Value of contract

£0

Procurement reference

tender_402241/1289454

Published date

1 December 2023

Closing date

13 November 2023

Closing time

12am

Contract start date

13 November 2023

Contract end date

12 November 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The contract was awarded to the supplier for a service requirement for the AAIB (Air Accidents Investigation Branch) who investigate civil aircraft accidents and serious incidents within the UK, its overseas territories and crown dependencies. The AAIB relies on its 24-hour accident reporting line, and other telephony services.

REQUIREMENT
The AAIB currently use a hosted Mitel Unified Communications system that delivers telephony to the business. It features DDI's (Direct Dial Numbers) for all staff. These are presented on desktop handsets. DDI's also exist for communal area handsets and conference phones.
With the changing expectations on working environments and practices, we are seeking a modern and resilient telephony provision with Unified Communications.

New technology is now available which will help AAIB to deliver a modern telephony system. We are also mindful of the planned retirement of the Public Switched Telephone Network (PSTN) by 2025, of which we are still utilizing some lines.

Award information

Awarded date

13 November 2023

Contract start date

13 November 2023

Contract end date

12 November 2024

Total value of contract

£75,000

This contract was awarded to 1 supplier.

Voice 2 Voice Limited

Address

9 Lakhpur Court, Staffordshire Technology Park, Stafford, Staffordshire, ST18 0FX

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Kevin James

Address

33 Horseferry Road, Westminster
London
SW1P 4DR
England

Email

DfTProcurement@dft.gov.uk