Published date: 8 October 2018
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West
Value of contract
£29,893,718
Procurement reference
tender_138078/717231
Published date
8 October 2018
Closing date
17 April 2018
Contract start date
22 August 2018
Contract end date
21 August 2022
Contract type
Service contract
Procedure type
Competitive procedure with negotiation (above threshold)
Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Authority's contract with its incumbent supplier for ICT managed services is due to expire on 31 December 2019. The incumbent supplier provides all ICT managed services on an aggregated basis. In this re-procurement of services the Authority is following a disaggregated model. The new overarching target operating model ("TOM"), of which this contract for managed infrastructure services forms a part, is designed to enhance internal systems and service integration capabilities by replacing the single supplier ICT managed services with services provided by a mix of in-house and external suppliers.
This contract award notice relates to a contract for the design, implementation and maintenance of the centralised and distributed platforms and infrastructure services needed to support the Authority's in-scope business applications. The centralised platforms and infrastructure services for these will be designed and built within the data centres by the managed infrastructure supplier; followed by a cutover of data and applications from the incumbent data centres. Infrastructure services hosted on the Authority's sites will be transitioned to the new supplier via a 'walk in, takeover' approach. This service will also include cloud brokerage where applications are able to be cloud hosted and so reduce the footprint of the residual "on-premise" data centre estate.
The contract is in the form of a tailored version of the Crown Commercial Service's Model services Agreement. The TOM involves a move away from dependency on a single prime supplier to a multi-supplier environment with suppliers being onboarded, offboarded and managed by the Authority under service integration and management function arrangements. Collaboration and cooperation across the supplier base is critical to the success of the TOM in that end-to-end service delivery can only be achieved where the key suppliers are working together collaboratively. Each supplier's ability to perform the services and meet service levels is in part dependent on one or more of the other suppliers and this has been recognised in the contract with the inclusion of collaboration principles, seeking to enable a coordinated approach to ensure the seamless, continuous, effective, timely and proper delivery of services.
More information
Previous notice about this procurement
NHS Business Service Authority IT Infrastructure Sourcing - Managed Infrastructure Services
- Opportunity
- Published 28 July 2017
Additional text
-
The initial term of the contract is 4 years. There is the option to extend for two further 12-month periods.
A contract award notice was submitted, using the eNotices portal for European public procurement, on 4 October 2018.
Award information
Awarded date
22 August 2018
Contract start date
22 August 2018
Contract end date
21 August 2022
Total value of contract
£29,893,718
This contract was awarded to 1 supplier.
Agilisys Limited
Address
Third Floor, One Hammersmith Broadway, London, W6 9DL
Reference
Companies House number: 04327369
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Sean Murphy
Address
Stella House, Goldcrest Way, Newburn Riverside Business Park
Newcastle upon Tyne
NE15 8NY
England
Telephone
0191 2035068
Share this notice
Closing: 17 April 2018
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