Published date: 10 October 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 October 2025, 7pm

Contract summary

Industry

  • Development consultancy services - 73220000

Location of contract

Any region

Value of contract

£150,000

Procurement reference

tender_498757/1523530

Published date

10 October 2025

Closing date

6 October 2025

Closing time

7pm

Contract start date

10 October 2025

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Road User Compliance Team is one of several teams making up the National Delivery Group within the National Highways Road Safety Division, in the Safety, Engineering and Standards (SES) Directorate. The Group's purpose is to support improvements in road user safety and the management of road safety initiatives across National Highways. This commission continues the work led by the Compliance Team during in FY 24/25 which included:
- Development and launch of a survey instrument to better understand the reasons for breakdowns (ECHO). An analysis dashboard was developed, and the results are informing our approach to influencing road user behaviour. Since the survey went live in September 2024 we have received c. 2100 responses.
- Creation and publication of new Breakdown Guidance to encourage safer behaviours in a breakdown situation. (Link: National Highways 'Driving on motorways' web page).
- Creation and publication of new Dashboard Warning Light Guidance to correct misconceptions around the actions to take when a warning light appears in the vehicle.

Award information

Awarded date

10 October 2025

Contract start date

10 October 2025

Contract end date

31 March 2026

Total value of contract

£97,304.30

This contract was awarded to 1 supplier.

Ove Arup

Address

London

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

National Highways

Address

Three Snowhill
Birmingham
B4 6GA
England

Email

SPaTS3@nationalhighways.co.uk