Published date: 14 July 2022

Last edited date: 14 July 2022

This notice was replaced on 30 August 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 30 August 2022)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Market research services - 79310000

Location of contract

England

Value of contract

£20,000 to £40,000

Procurement reference

LBOWF001-DN622233-08825910

Published date

14 July 2022

Closing date

8 August 2022

Closing time

5pm

Contract start date

3 October 2022

Contract end date

6 February 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Waltham Forest Council is seeking to commission an experienced market or social research contractor, with expertise in employee engagement, to run an employee survey, and parallel piece of qualitative work, to explore the views, experiences and needs of all our staff.

We anticipate to kick-off this project with the awarded provider week commencing 22 August 2022, with fieldwork being carried out for six weeks between 3 October and 11 November 2022. The project overall will likely conclude towards the end of January 2023.

We plan to carry out this full staff survey every 2 years, with internally delivered 'pulse' surveys to continue being run in the intervening years. Subject to the agreement of both parties, we would like to reserve the option to extend this contract to include our 2024 survey in addition to this one.

Key outputs for this project include:
- Twice weekly updates on response (by Directorate and grade) throughout the project.
- Headline results (weighted if appropriate) at the end of fieldwork.
- A full draft report and a final detailed full report in electronic format (content to be agreed upon during project) - featuring both the qualitative and quantitative research findings.
- A separate report for each Council Directorate comparing their results to the overall Council results. There are four Directorates.
- Individual service area dashboards (where numbers are large enough) providing service results, compared to Directorate and overall Council results.
- Cross-tabulated weighted data tables (explanatory variables to be agreed during project).
- A presentation / workshop session for the Council's Senior Management team.
- Separate presentations for each Directorates' management teams.
- Raw data supplied in CSV format.

More information

Previous notice about this procurement

Waltham Forest 2022 Staff Survey

  • Opportunity
  • Published 14 July 2022

Links

About the buyer

Contact name

Hisham Husain

Address

Town Hall Forest Road
Walthamstow
London
E17 4JF
England

Telephone

+44 2084963000

Email

Hisham.Husain@walthamforest.gov.uk

Website

http://www.walthamforest.gov.uk/