Published date: 7 September 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 October 2023, 12pm

Contract summary

Industry

  • Document management system - 48311100

  • Financial systems software package - 48442000

  • Database systems - 48610000

    • Database-management system - 48612000

    • Real-time operating system software package - 48627000

    • System, storage and content management software package - 48780000

    • System management software package - 48781000

    • Miscellaneous software package and computer systems - 48900000

    • Financial and insurance services - 66000000

    • Insurance services - 66510000

    • Risk management insurance services - 66517300

    • Insurance claims adjustment services - 66518300

    • Financial systems software development services - 72212442

    • System, storage and content management software development services - 72212780

    • System management software development services - 72212781

    • Miscellaneous software development services and computer systems - 72212900

Location of contract

SG13 8DE

Value of contract

£129,000 to £215,000

Procurement reference

IT-285-7876-HCC2214253

Published date

7 September 2023

Closing date

9 October 2023

Closing time

12pm

Contract start date

6 June 2024

Contract end date

5 June 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Hertfordshire County Council is currently out to procurement for the Provision of an Insurance Claims Handling System.

The Contract requires the provision of an effective and flexible claim handling system in place to monitor the daily handling of claims, financial liabilities and claim experiences incurred within the authority accessible to users 24 hours a day 7 days a week.

This procurement is an Open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system.

To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 9th October 2023.

Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.

Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.

Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.

Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate.

Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

More information

Links

  • Additional information on how to apply for this contract

Additional text

Hertfordshire County Council is currently out to procurement for the Provision of an Insurance Claims Handling System.

The Contract requires the provision of an effective and flexible claim handling system in place to monitor the daily handling of claims, financial liabilities and claim experiences incurred within the authority accessible to users 24 hours a day 7 days a week.

This procurement is an Open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system.

To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 9th October 2023.

Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.

Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.

Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.

Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate.

Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

Delivery Notes

Option to extend for up to 2 further years

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Maria Grant (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01992 555480

Email

maria.grant@hertfordshire.gov.uk