Published date: 17 October 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 November 2019

Contract summary

Industry

  • Computer-related services - 72500000

  • Computer support and consultancy services - 72600000

Location of contract

GU29 9DH

Value of contract

£170,000 to £200,000

Procurement reference

SD - 00000119

Published date

17 October 2019

Closing date

21 November 2019

Contract start date

1 July 2020

Contract end date

30 June 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at five different offices located in the South Downs National Park during standard business hours.

The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple & Android tablets; smartphones; VoIP and video conferencing.

SDNPA's business applications are predominantly accessed via, or run on, servers remotely located at another supplier's data centre and SDNPA users access the environment using remote desktop technology.

More information

Links

Additional text

An Invitation To Tender is now live on SDNPA's In-tend portal. You can see more details by accessing the portal through the following link
https://in-tendhost.co.uk/southdowns/aspx/Tenders/Current

If you think you might be interested in submitting a tender, you can register on the site and then download the ITT documents.





Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Alan Brough

Address

North Street
Midhurst
West Sussex
GU29 9DH
United Kingdom

Telephone

01730 819202

Email

alan.brough@southdowns.gov.uk