Published date: 28 June 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 13 July 2019

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Customer Relation Management software development services - 72212445

Location of contract

Yorkshire and the Humber

Value of contract

£100,000 to £500,000

Procurement reference

BIP410302924

Published date

28 June 2019

Closing date

13 July 2019

Contract start date

15 September 2019

Contract end date

14 September 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Royal Armouries Museum (RA) aims to procure a user-friendly, holistic CRM service which serves the various interests of RA, does not demand disproportionate time and resources to manage, and empowers RA to pursue its corporate vision.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

About the buyer

Contact name

Katia Giovannini

Address

Armouries Drive
Leeds
LS27 9PF
UK

Telephone

01132201946

Email

procurement@armouries.org.uk