Published date: 23 September 2022

Last edited date: 9 January 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 January 2023, 7am

Contract summary

Industry

  • Switchboards - 32540000

  • Telephone switchboards - 32543000

  • Telecommunications services - 64200000

    • Public-telephone services - 64211000

    • Local telephone services - 64211100

    • Telephone switchboard services - 64214200

    • Call centre - 79512000

    • Administrative social services - 85321000

Location of contract

SG13 8DE

Value of contract

£0 to £475,000

Procurement reference

IT-285-6787-HCC2214058

Published date

23 September 2022

Closing date

10 January 2023

Closing time

7am

Contract start date

1 April 2023

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Project: The Provision of an Out of Hours Call Handling Service
Project Reference: HCC2214058
Customer: Hertfordshire County Council
Description: The Council has awarded a contract for the provision of an Out Of Hours Call Handling Service for Hertfordshire County Council to West Midlands Ambulance Service University NHS Foundation Trust.

Notice reference: 2023/S 000-000453

More information

Additional text

This contract was awarded on 12th December 2022.
The amount available for the full contract is £475,000

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Nicole McCaffrey (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01992 588106

Email

Nicole.McCaffrey1@hertfordshire.gov.uk