Published date: 27 December 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 January 2024, 5pm

Contract summary

Industry

  • Translation services - 79530000

  • Interpretation services - 79540000

Location of contract

South West

Value of contract

£60,000 to £70,000

Procurement reference

IRC-REP Interpreting and Translation RFP

Published date

27 December 2023

Closing date

24 January 2024

Closing time

5pm

Contract start date

2 February 2024

Contract end date

1 July 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

SERVICES DESCRIPTION AND REQUIREMENTS

IRC-UK is looking for an interpreting and translation company which can meet the needs of our Refugee Employability Program.

Contract Value
£70,000

Primary Languages
We may require interpreting and translation services for all languages, but the most common languages include Arabic, Dari, Pashto, Kurdish Sorani, Swahili, Tigrinya, Turkish, Amharic, Latin American Spanish, Ukrainian, Portuguese, Russian

Interpreting
Phone calls - unscheduled/on demand
Video calls - scheduled

Translation
Infrequent translations of programme material, e.g., slides, welcome pack, referral forms, website content; outreach material, e.g., flyers; , documents for client communications, e.g., email templates. This list is not exhaustive,

Additional Notes
- We require on call interpreting to be readily available and responsive, ensuring prompt assistance without any delays
- Ability for us to request an immediate change of interpreter as and if needed
- A clear feedback policy/mechanism is desirable
- On demand interpreting availability over holiday periods is desirable
- Ability to provide interpreters for occasional in-person events is desirable, but not required

Please quote for the below:
Interpreting
On-demand phone calls - cost per minute
Scheduled video calls - cost per minute
Translation
Cost per word per language

The top three bidders will be asked to have a test call with an IRC staff member and to translate a one-page document.

Accessibility
The International Rescue Committee is committed to engaging with SME, local, and refugee-led businesses. If you fit these categories of business but do not feel this RFP is accessible to you, please reach out to us and we can discuss potential adaptations to the process.

As a program working with refugees in the South-West, we would be particularly interested in working with businesses local to the South-West and/or owned by refugees, however this is not a prerequisite for submitting a bid for this RFP.

To apply, please submit a bid to supply.chainuk@rescue.org by 24.01.2024.

Requests for clarification will be accepted until 12.01.2024.

More information

Attachments

About the buyer

Contact name

Cara Marsh

Address

100 Wood Street
LONDON
EC2V 7AN
England

Telephone

02039832702

Email

supply.chainuk@rescue.org