UK SBS IT18214 BEIS Service Management Devops Tooling Implementation

Contract summary

Industry

• Software implementation services - 72263000

Location of contract

Any region

Value of contract

£0 to £110,950

Procurement reference

IT18214

Published date

17 August 2018

Closing date

3 August 2018

Contract start date

6 August 2018

Contract end date

14 September 2018

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

***Please note this contract has been awarded through CCS RM1557.10 G Cloud 10***

The Department for Business, Energy and Industrial Strategy (BEIS) has a requirement for a supplier to;
• Refinement and communication of the DDaT Operating Model, Service Delivery Model and Governance Framework.
• Supporting the identification of Service & Process Owners, coaching them in the roles,
• Review, refinement and agreement of IT Process designs, including a fully prioritised backlog of User Stories for each process,
• Design of a Logical Service Architecture that describes the relationship between IT components and the BEIS business units.
• Resolution of the Critical issues highlighted in the ACE report.
• Upgrade of the ServiceNow instance to the latest release.
• Creation of a fully costed and detailed plan for the full implementation of agreed operational processes.
• A proposal from Mozaic to deliver this plan either on a fixed-price or Time & Materials basis.

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Award information

Awarded date

3 August 2018

Contract start date

6 August 2018

Contract end date

14 September 2018

Total value of contract

£110,950

This contract was awarded to 1 supplier.

MOZAIC-SERVICES LTD

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About the buyer

Address

North Star House
SWINDON
SN21FF
England

Email

ICTProcurement@uksbs.co.uk