Published date: 13 June 2017

Last edited date: 13 June 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 December 2016

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

Wales

Value of contract

£10,425

Procurement reference

IT-2016-106

Published date

13 June 2017

Closing date

19 December 2016

Contract start date

9 January 2017

Contract end date

23 January 2017

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The IPO previously usability tested the trade mark application service in March 2016 to baseline the current online user experience and has since undertaken changes to refresh the user interface.

The IPO wishes to benchmark these findings with the current user experience of the refreshed trade mark application service to ensure no additional service issues have been introduced and any changes have delivered improvements to the customer experience.

The IPO wishes to undertake an accessibility audit of the service, with the testing aligned to WCAG 2.0 AA level.

More information

Attachments

Award information

Awarded date

23 December 2016

Contract start date

9 January 2017

Contract end date

23 January 2017

Total value of contract

£10,425

This contract was awarded to 1 supplier.

Web Usability Partnership

Address

Unit 15 Lansdowne Court, Bumpers Farm, Chippenham, SN14 6RZ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Concept House, Cardiff Road
Newport
NP10 8QQ
Wales

Email

andrea.beckett@ipo.gov.uk