Published date: 6 October 2020

Last edited date: 7 October 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 November 2020, 2pm

Contract summary

Industry

  • Telephone switchboard services - 64214200

  • Customer services - 79342300

  • Telephone operator services - 79511000

Location of contract

TN34 3UY

Value of contract

£0 to £200,000

Procurement reference

HBC - 031603

Published date

6 October 2020

Closing date

9 November 2020

Closing time

2pm

Contract start date

11 January 2021

Contract end date

10 January 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Eastbourne Borough Council, Hastings Borough Council, Lewes District Council, Rother District Council and Wealden District Council are seeking a suitably qualified and experienced Contractor to handle all telephone calls that come to the Councils during the Out-of-Hours period (outside of working hours and on the weekends).

More information

Links

Additional text

For more information on how to apply for this project, please visit www.sesharedservices.org.uk and search for ESPH306 in the Opportunities section.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Thomas Walker (WDC)

Address

Breeds Place
Hastings
East Sussex
TN34 3UY
United Kingdom

Telephone

01323443340

Email

thomas.walker@wealden.gov.uk

Website

www.hastings.gov.uk/