Published date: 25 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 May 2025, 12pm

Contract summary

Industry

  • Health and safety services - 71317200

Location of contract

YO1 7PX

Value of contract

£1,243,080

Procurement reference

CF-0518000D8d000003VQwdEAG

Published date

25 July 2025

Closing date

27 May 2025

Closing time

12pm

Contract start date

1 September 2025

Contract end date

31 August 2027

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Provision of Employee assistance support service for Defra will support the mental health of Defra group employees (including agency and temporary staff). The service provides confidential advice, counselling and support to our workforce, with additional support and coaching for managers, on a wide range of both work and non work focused issues. It also provides free legal advice, critical incident support, structured professional support, wellbeing education programmes and access to an interactive wellbeing app. Counselling support is available 24/7, 365 days a year via a free helpline, with up to 6 sessions of structured counselling available for employees each year.

More information

Attachments

Award information

Awarded date

25 July 2025

Contract start date

1 September 2025

Contract end date

31 August 2027

Total value of contract

£1,243,080

This contract was awarded to 1 supplier.

PAM Wellbeing Ltd

Address

Holly House, 73-75 Sankey Street WA1 1SL

Reference

None

About the buyer

Contact name

Network Procurement

Address

17 Smith Square
London
SW1P 3JR
UK

Telephone

03459335577

Email

network.procurement@defra.gov.uk