Published date: 11 June 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 May 2025, 2pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Hardware consultancy services - 72100000

  • Software programming and consultancy services - 72200000

    • Programming services of packaged software products - 72210000

    • Systems and technical consultancy services - 72220000

    • Custom software development services - 72230000

    • Systems analysis and programming services - 72240000

    • System and support services - 72250000

    • Software-related services - 72260000

    • Data services - 72300000

    • Internet services - 72400000

    • Computer-related services - 72500000

    • Computer support and consultancy services - 72600000

    • Computer network services - 72700000

    • Computer audit and testing services - 72800000

    • Computer back-up and catalogue conversion services - 72900000

Location of contract

so23

Value of contract

£1,000,000 to £1,500,000

Procurement reference

CR23654

Published date

11 June 2025

Closing date

10 May 2025

Closing time

2pm

Contract start date

27 June 2025

Contract end date

26 June 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This contract award relates to the Council's Contact Centre Telephony services and ensures the continuity of provision, maintenance, and support for the contact centre software. This award secures the next phase of service delivery and underpins future operational requirements.

Award information

Awarded date

23 May 2025

Contract start date

27 June 2025

Contract end date

26 June 2028

Total value of contract

£1,500,000

This contract was awarded to 1 supplier.

GCI Network Solutions Limited

Address

Melbourne House Brandy Carr Road, Wakefield, West, Yorkshire WF2 0UG

Reference

Companies House number: 04082862

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

The Castle
WINCHESTER
SO238ZB
England

Telephone

07934887246

Email

procurement.support@hants.gov.uk