Published date: 7 June 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
South East
Value of contract
£673,380
Procurement reference
CTRR1002245
Published date
7 June 2023
Closing date
1 March 2023
Closing time
3pm
Contract start date
1 April 2023
Contract end date
31 March 2026
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The English National Concessionary Travel Scheme (ENCTS) provides free England-wide off-peak bus travel to eligible older and disabled people. This is a statutory function and is part of the Central Government agenda to promote accessibility, independence, and wellbeing.
Surrey County Council is responsible for the administration and coordination of the scheme. Over 156,000 residents hold ENCTS passes, making 6 million passenger trips each year. Due to the nature of this statutory duty, it is not possible to limit demand or accurately predict passenger travel journeys. Card printing will fluctuate according to the 5-year renewal process that is implemented according to government best practice.
To fulfill our statutory obligations, we require the following:
1. Card management system - to manage the data and application process for older people and disabled people's passes.
2. Online application portal - to manage the front-line application process for older people and disabled people's passes.
3. Card fulfillment - printing and dispatch of the smart cards to residents.
In addition to the ENCTS scheme SCC will be offering a Surrey under 21s bus discount. This will be available for 21 and under living in Surrey to obtain half adult fare on single and return tickets. The pilot scheme will be funded for a 3-year period. The scheme will be discretionary and administered by SCC and requires; online portal application, card management and card production/issue. The scheme could also include remote ticketing options for future options.
To fulfill our statutory obligations, we require the following:
1. Card management system - to manage the data and application process for older people and disabled people's passes.
2. Online application portal - to manage the front-line application process for older people and disabled people's passes.
3. Card fulfillment - printing and dispatch of the smart cards to residents
4. Online portal, Card Management System, and card fulfillment (smart cards) for the Surrey under 20s scheme. Option to include the development of remote ticketing.
There are approximately 156,000 active ENCTS cards in Surrey which require the below systems:
1. Card management system - to manage the data and application process for older people and disabled people's passes (all smart cards)
2. Online portal for front line applications
3. Card fulfillment - printing and dispatch of the smart cards to residents
Award information
Awarded date
31 March 2023
Contract start date
1 April 2023
Contract end date
31 March 2026
Total value of contract
£673,380
This contract was awarded to 1 supplier.
SMARTCITIZEN LIMITED
Address
Unit 3 Building B Greencourt Truro Business Park, Threemilestone, Truro, Cornwall, TR4 9LF
Reference
Companies House number: 04796316
Value of contract
£673,380
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Melisa Suleyman
Address
Woodhatch Place,11 Cockshot Hill
REIGATE
RH28EF
England
Share this notice
Closing: 1 March 2023, 3pm
All content is available under the
