Published date: 21 June 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 July 2019

Contract summary

Industry

  • Water distribution and related services - 65100000

  • Research and development consultancy services - 73200000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales

Value of contract

£1 to £100,000

Procurement reference

tender_210922/777906

Published date

21 June 2019

Closing date

5 July 2019

Contract start date

1 August 2019

Contract end date

31 January 2020

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The supplier is required to undertake research with customers and consumers of water and sewerage companies in England and Wales to establish:
- what they feel is important for their water company to ask about or consult them on, in order to feed into and improve the everyday services (business as usual) they receive and five year water company business plans
- what they feel they are sensibly able to contribute to, to provide meaningful input to inform every day services and planning for future water and sewerage services and bills
- how they feel that ongoing engagement for every day services fits in with engagement for business plans and what the balance should be.

The research will be qualitative, as it will involve some unfamiliar and sometimes technical terminology which participants will need to be stepped through.

More information

Links

Additional text

Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

About the buyer

Address

1st Floor, Victoria Square House, 1 Victoria Square
Birmingham
B2 4AJ
England

Email

procurement@ccwater.org.uk

Website

https://www.ccwater.org.uk/