Published date: 29 September 2021

Last edited date: 18 April 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 August 2021, 5pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

South West

Value of contract

£482,400

Procurement reference

SR495638858

Published date

29 September 2021

Closing date

1 August 2021

Closing time

5pm

Contract start date

19 September 2021

Contract end date

18 September 2022

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Provision and optimisation of HMRC Digital Engagement Platform, GCLOUD 12 framework call off

More information

Attachments

Award information

Awarded date

1 August 2021

Contract start date

19 September 2021

Contract end date

18 September 2024

Total value of contract

£3,600,000

This contract was awarded to 1 supplier.

NUANCE COMMUNICATIONS IRELAND LIMITED

Address

57b Harcourt Street,St Kevins, Dublin 2
DUBLIN
CO DUBLIN
D02 KE52
IE

Reference

Companies House number: 04090152

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Adam Garside

Address

Customs House Annexe,20 Lower Thames Street
LONDON
SS991AA
England

Telephone

03000566476

Email

adam.garside@hmrc.gov.uk