Published date: 15 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 June 2024, 11:59pm

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

England

Value of contract

£176,000

Procurement reference

LBOWF001-DN729152-34171410

Published date

15 August 2024

Closing date

19 June 2024

Closing time

11:59pm

Contract start date

8 July 2024

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Service agreement with Capita Business Services for Out of Hours Customer Call Handling Services, under the overarching agreement between London Borough of Ealing and Capital Business Services.


Award information

Awarded date

19 June 2024

Contract start date

8 July 2024

Contract end date

30 September 2025

Total value of contract

£176,000

This contract was awarded to 1 supplier.

Capita Business Services Ltd

Address

EC2V 7NQ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Georgina Asumadu

Address

Room 100, Waltham Forest Town Hall
Forest Road
Walthamstow
E17 4JF
England

Telephone

+44 2084963000

Email

Georgina.Asumadu@walthamforest.gov.uk

Website

http://www.walthamforest.gov.uk/