National Highways & Transport Network (NHT) Public Satisfaction Surveys

Contract summary

Industry

• Customer satisfaction survey - 79342311

Location of contract

South East

Value of contract

£60,000

Procurement reference

44UN21513 (BUILDING SOFTWARE LTD, 226071)

Published date

14 April 2023

Closing date

31 March 2023

Closing time

12am

Contract start date

1 April 2023

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Single tender action (below threshold)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

---

Description

The National Highways & Transport Network (NHT Network) is a benchmarking and service improvement organisation for members that provides a service to measure and compare local authority performance.

The NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway & transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type.

The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided via their web platform.

---

Award information

Awarded date

1 April 2023

Contract start date

1 April 2023

Contract end date

31 March 2026

Total value of contract

£54,090

This contract was awarded to 1 supplier.

Building Software Ltd

---

About the buyer

Contact name

Paul Davison

Address

The Castle
WINCHESTER
SO238UJ
England

Telephone

0370 779 8346

Email

paul.davison@hants.gov.uk