Published date: 15 December 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 January 2023, 12am

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

London

Value of contract

£180,000

Procurement reference

BIP744593892

Published date

15 December 2022

Closing date

19 January 2023

Closing time

12am

Contract start date

1 May 2023

Contract end date

30 April 2028

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The service is provided to enable residents and others to contact the Council by phone and email to report urgent issues which cannot wait until the next working day for resolution. Examples of urgent issues include flooding, homelessness, dangerous structures, absent children in local authority care, and requests for social worker support.

More information

Links

About the buyer

Contact name

SUPPORT TEAM

Address

LONDON BOROUGH OF BEXLEY
CIVIC OFFICES
BEXLEYHEATH
DA6 7AT
UK

Telephone

+442030455300

Email

procurement@bexley.gov.uk