Published date: 16 June 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 November 2020, 11am

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£450,000

Procurement reference

DERBSCC001-DN315926-41725660

Published date

16 June 2021

Closing date

19 November 2020

Closing time

11am

Contract start date

4 June 2021

Contract end date

3 June 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Council is seeking to procure an Externally Hosted Claims Management Solution that will integrate with certain Council systems to ensure full interoperability and achieve greater efficiencies through predefined Workflows.

Key Deliverables/Objectives
The following key deliverables and objectives are within the scope of this procurement:

• The ability to generate, store and manage documentation;
• The ability to import data from electronic claim forms;
• Record Incidents in addition to claims;
• The ability to send sensitive data securely;
• Export records or reports various formats;
• Full Reserve history;
• Full payment/recovery recording;
• Comprehensive search function;
• Automatic alerts;
• Pop up alerts for certain criteria;
• The ability to link claims together;
• Claims dash board with Workflows;
• Time Lag tracking over the lifespan of a claim;
• System Administrators able set up permissions and access levels;
• System Administrators able to create Workflows;
• Functionality to set up multiple Clients;
• A comprehensive reporting suite;
• The ability to benchmark;
• The ability to create a report that can be auto-generated; and
• Full Audit Trails of User activity.

This Tender is being advertised through OJEU and the notice was submitted on 19th October 2020.

More information

Previous notice about this procurement

ICT17037 - Supply of an Externally Hosted Claims Management Solution

  • Opportunity
  • Published 19 October 2020, last edited 20 October 2020

Links

Award information

Awarded date

11 March 2021

Contract start date

9 June 2021

Contract end date

8 June 2026

Total value of contract

£450,000

This contract was awarded to 1 supplier.

Alphatec Software

Address

NN7 4GS

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Katee Fletcher

Address

County Hall
Matlock
DE4 3AG
England

Telephone

+44 1629536276

Email

katee.fletcher@derbyshire.gov.uk

Website

http://www.derbyshire.gov.uk/