Published date: 11 January 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 February 2019

Contract summary

Industry

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Telephone equipment - 32550000

  • Communication software package - 48510000

Location of contract

EC2V 7HH

Value of contract

£0

Procurement reference

tender_193986/737331

Published date

11 January 2019

Closing date

11 February 2019

Contract start date

1 April 2019

Contract end date

31 March 2022

Contract type

Supply contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The City of London Corporation (the City) invites Tenders for the provision of a Call Recording Solution for the City of London Police.
As part of the project to modernise the 20yr old telephony solution, the City of London Police are looking to implement a new call recording system to record all external telephony calls made through the CoLP PABX; providing facilities to retrieve and playback recorded calls and archive stored calls as per CoLP requirements.

The proposed solution will make the best use of Technology advances, ensuring processes are future-proofed and offer a reliable solution for CoLP to meet their statutory obligations.

In addition, the procurement will address an immediate risk around the current call recording system in CoLP. The current system is not fit for purpose, does not record calls across all lines to all extensions and therefore poses a significant reputational and operational risk to the Force.

The duration of the contract is 3 years, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 further years (available as a 2 year or single year extensions). The maximum length of the contract is therefore 5 years.

Further information can be found on the City of London eTendering portal, www.capitalesourcing.com. (Tender Reference: itt_COL_9708)

More information

Links

About the buyer

Address

Guildhall, Basinghall Street
London
EC2P 2EJ
England

Email

David.Scott@cityoflondon.gov.uk

Website

www.cityoflondon.gov.uk