Published date: 16 June 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 29 June 2018

Contract summary

Industry

  • Customer survey services - 79342310

Location of contract

North West

Value of contract

£0

Procurement reference

BIP327099128

Published date

16 June 2018

Closing date

29 June 2018

Contract start date

30 June 2018

Contract end date

1 July 2018

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Customer feedback in Plus Dane is currently collected in a number of ways including end of process surveys carried out either by a third party or by Plus Dane staff, through a large scale STAR survey or one off consultations.

Plus Dane is interested in hearing from providers on their approaches to collecting customer feedback, to allow us to consider a new approach and methodology to understanding the customer experience following receipt of services


More information

Links


About the buyer

Address

Baltimore Buildings
13/15 Rodney St
Liverpool
L1 9EF
UK

Telephone

+441517084636

Email

liam.bedson@plusdane.co.uk