Published date: 11 December 2020
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
United Kingdom
Value of contract
£168,750
Procurement reference
ENFLD001-DN515630-52179504
Published date
11 December 2020
Closing date
12 January 2021
Closing time
5pm
Contract start date
1 April 2021
Contract end date
31 October 2022
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The London Borough of Enfield (the "Authority") is seeking to appoint a single provider to deliver an Independent Health Complaints Advocacy Service for Enfield residents, this will include:
• Information about how to complain including who to complain to
• Details and explanation on the complaints process and options at each stage of the process
• Signposting people to other organisations who can help them if the Independent Health Complaints Advocacy Service can't
• Providing people with an information pack to help them make a complaint themselves
• Providing people with an advocate to support them if they need more help
The Contract shall be in accordance with the attached documents comprising Terms and Conditions of Contract, Service Specification, Pricing Schedule and method statement questions.
Providers should read these instructions carefully before completing the remaining documentation, and must comply with the terms of this ITQ. Failure to comply with these requirements for completion and submission of the quotation may result in the rejection of your submission. Providers should acquaint themselves fully with the extent and nature of the goods / services and contractual obligations contained herein and take any independent financial or legal advice, if necessary, as early as possible in the process and Providers are deemed to have done so before submitting a quote.
All responses are to be uploaded within www.londontenders.org
Deadline for submitting the quote is 5pm on 12th January 2021.
About the buyer
Contact name
Iain Hart
Address
5th Floor, Civic Centre
Silver Street
Enfield
EN1 3XL
England
Telephone
+44 20 8132 0500
Website
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Closing: 12 January 2021, 5pm
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