Published date: 18 November 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 December 2022, 12pm

Contract summary

Industry

  • Medical software package - 48180000

  • Financial systems software package - 48442000

  • Accounting software package - 48443000

    • Programming services of systems and user software - 72211000

    • Industry specific software development services - 72212100

    • Medical software development services - 72212180

    • Transaction-processing software development services - 72212217

    • Financial analysis and accounting software development services - 72212440

    • Financial analysis software development services - 72212441

    • Financial systems software development services - 72212442

    • Accounting software development services - 72212443

    • IT software development services - 72212517

    • Miscellaneous software development services and computer systems - 72212900

Location of contract

England

Value of contract

£10,000,000 to £15,000,000

Procurement reference

ECC001-DN631938-85982414

Published date

18 November 2022

Closing date

21 December 2022

Closing time

12pm

Contract start date

1 July 2023

Contract end date

30 June 2030

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Authority are procuring a single supplier of a fully integrated case management system covering adults, children and families social care and associated financial solutions. This system will be the foundation of our social care platform solution and will be central to the management of our social care offering.

A phased implementation approach is required with two go-live dates. The period between the two go-live dates must not be more than 12 weeks, with the second go-live date being no more than 18 months following contract commencement.
The supplier must provide a practice-led solution with the ability to evolve at pace, in function and scope to meet changing technology, social care legislation and practice throughout the duration of the contract.

The solution must be capable of meeting all current and emerging legislation, and guidance including monitoring, managing and delivering the new duties and responsibilities arising from the Health and Care Act 2022, including care charging reforms, CQC inspection regimes and partnership working with the NHS and other partners.
In addition to fully supporting a people and young people-centric approach, the solution must aid Authority social work practitioners in critical day-to-day responsibilities like safeguarding and reablement and at a people and young people level must enable self-management, individual budgets and direct payments.

Ambition for this solution is high. It must be resilient, stable and reliable. The Authority is seeking a supplier to work in collaboration to ensure value for money, best practice and continuous improvement is achieved throughout the contract duration. The Supplier will be required to proactively undertake horizon scanning and bring innovation or market changes to Authority attention.

Data will be required to be migrated from multiple live and legacy systems. The Supplier must be willing and able to open the proposed solution to all/any integration required by the Authority. It will have the capability for improved information sharing between Social Care, Health and other Partners. The solution must have effective business processes in terms of efficiency and automation and will have the ability to provide effective business and financial reporting to support operational services.

More information

Additional text

The Authority has stated a maximum indicative value of £6m in the tender for Authority resources to support the implementation of the Suppliers Solution. Details can be found at section 4.4 Constraints of the Specification.

Further details can be found in the tender pack.
Contract may be extended for a period of up to 3 years

About the buyer

Contact name

Harrison Crick

Address

County Hall
Market Road
Chelmsford
CM1 1QH
United Kingdom

Email

harrison.crick@essex.gov.uk

Website

https://www.essex.gov.uk/