Published date: 31 December 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 June 2018

Contract summary

Industry

  • Market research services - 79310000

Location of contract

Any region

Value of contract

£3,000,000

Procurement reference

tender_171285/735010

Published date

31 December 2018

Closing date

21 June 2018

Contract start date

23 November 2018

Contract end date

22 November 2020

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Trusted research partners to work collaboratively with us to deliver research and insights which help optimise our customer experience and marketing efforts. While we don't have a set research programme defined at this stage, our first thoughts are that it will be a mix of quantitative and qualitative research methodologies. But what's important is the research delivers insight and helps solve the specific problem identified, regardless of the approach needed to achieve this.

Going forward examples of the type of qualitative and quantitative research FSCS may conduct include:

- creative testing and tracking,

- brand tracking, development and positioning,

- communications and creative concept testing/development,

- customer satisfaction,

- employee engagement,

- journey management,

- market sizing/segmentation,

- proposition development,

- usage and Attitude Studies,

- web/online platform development/usability; user testing.

More information

Additional text

The initial framework term will be 24 months with the option for FSCS to extend on 2 occasions for up-to 12 months each time, therefore making the Effective Service Term a potential total term of 4 years.

The OJEU contract award reference number is below:

2018/S 248-574107

Award information

Awarded date

9 November 2018

Contract start date

23 November 2018

Contract end date

22 November 2020

Total value of contract

£3,000,000

This contract was awarded to 6 suppliers.

C M Monitor Ltd (Britain Thinks)

Address

Somerset House, London, WC2R 1LA

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

DJS Research Limited

Address

3 Pavilion Lane, Strines, Stockport

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

The Nursery Research and Planning Limited

Address

60-66 Wardour Street, London, W1F 0TA

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Market & Opinion Research International Limited t/a Ipsos Mo

Address

3 Thomas More Square, London

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

UM a trading division of Mediabrands Ltd

Address

3 Grosvenor Gardens

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

ESA Market Research Limited

Address

Kingsbourne House, 229-231 High Holborn

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

10th Floor, Beaufort House, 15 St Botolph Street
London
EC3A 7QU
England

Telephone

2073758175

Email

Chris.Sutherland@fscs.org.uk