Published date: 02 June 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing date: 30 June 2020

Contract summary


  • Software package and information systems - 48000000

Location of contract


Value of contract

£200,000 to £200,000

Published date

02 June 2020

Closing date

30 June 2020

Contract start date

01 April 2021

Contract end date

31 March 2023

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Peterborough City Council (PCC) in partnership with Cambridgeshire County Council (CCC) is seeking to procure IT Service Management System for all internal users across both local authorities.

It is envisaged that the new system will be ready to use between the 30 September 2020 and the 01 April 2021.

Potential providers are invited to respond to the questions in Part 7 concerning the proposed service to be procured. Responses to these questions may be used to inform our commissioning approach to the tender exercise.

In order to make an informed decision on the best form of tender we are looking to the market to:

Suggest innovative and cost-effective delivery solutions, which may inform our specification development.

Inform our thinking regarding commercial considerations of providing ICT Service Management System.

Ascertain a clear understanding of the market's interest, capacity and experience to deliver the service.

Understand the optimum way of procuring that will enable a wide cross section of the supply market to bid, including charities, social enterprises, Small and Medium Enterprises (SME's) and new entrants to the market.

Please note that this is not a call for competition, neither is it a procurement exercise but an opportunity for Peterborough City Council to better understand the supply market for providers to showcase their ideas.

Response date
Please submit all responses through the SourceDogg system by 12 noon on the 30th June 2020.

About the buyer

Contact name

Sarah Holmes


Sand Martin House
Fletton Quays, Bittern Way




Other information


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.

Closing date: 30 June 2020