Published date: 17 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 March 2025, 12pm

Contract summary

Industry

  • Short Message Service (SMS) services - 64212100

Location of contract

North West

Value of contract

£2,699,076.49

Procurement reference

RM6116-BT-Lot3b-039-C

Published date

17 July 2025

Closing date

14 March 2025

Closing time

12pm

Contract start date

6 April 2025

Contract end date

5 April 2027

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

NHS Greater Manchester Integrated Care Board require a service for Smart Messaging, used widely by GP practices in conjunction with clinical and patient messaging systems to send messages to patients. This is a web-based tool that simultaneously supports the composition and execution of outbound and inbound SMS campaigns. Enterprises will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and out-out lists to ensure regulatory compliance.

Award information

Awarded date

9 April 2024

Contract start date

6 April 2025

Contract end date

5 April 2027

Total value of contract

£2,699,076.49

This contract was awarded to 1 supplier.

BRITISH TELECOMMUNICATIONS PLC

Address

1 Braham Street
LONDON
E1 8EE

Reference

Companies House number: 01800000

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Eleanor Ross

Address

Broadway
SALFORD
M502UW
England

Telephone

07708486041

Email

eleanor.ross2@nhs.net