Published date: 20 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 October 2023, 5pm

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

  • Software package and information systems - 48000000

Location of contract

CV1 5RR

Value of contract

£665,000

Procurement reference

COV-17491

Published date

20 December 2023

Closing date

17 October 2023

Closing time

5pm

Contract start date

1 April 2024

Contract end date

31 March 2027

Contract type

Supply contract

Procedure type

Other: G-Cloud 13

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Supply of three customer experience related software platforms including the including the licencing, hosting and support and maintenance for each.

Contract has been awarded via G-Cloud 13.

The G-Cloud contract includes a optional 1 year extension. The potential value of the extension has been included in the contract value.


Award information

Awarded date

1 November 2023

Contract start date

1 April 2024

Contract end date

31 March 2027

Total value of contract

£665,000

This contract was awarded to 1 supplier.

GRANICUS-FIRMSTEP LIMITED

Address

3 Ground Floor,Wellbrook Court, Girton
CAMBRIDGE
Cambridgeshire
CB3 0NA
GB

Reference

Companies House number: 04283951

Value of contract

£665,000

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Procurement Services

Address

Council House,Earl Street
COVENTRY
CV15RR
England

Telephone

02476831163

Email

procurement.services@coventry.gov.uk