Published date: 7 June 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 May 2021, 12pm

Contract summary

Industry

  • Sales, marketing and business intelligence software package - 48480000

  • Sales or marketing software package - 48481000

  • Programming services of packaged software products - 72210000

    • Sales, marketing and business intelligence software development services - 72212480

    • Sales or marketing software development services - 72212481

    • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

    • Marketing services - 79342000

    • Marketing management consultancy services - 79413000

Location of contract

North East

Value of contract

£60,000

Procurement reference

NCL001-DN540650-20143022

Published date

7 June 2021

Closing date

11 May 2021

Closing time

12pm

Contract start date

27 May 2021

Contract end date

27 February 2022

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change.
The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public's ideas and knowledge.
We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform.
The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support - as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.

Award information

Awarded date

26 May 2021

Contract start date

27 May 2021

Contract end date

26 February 2022

Total value of contract

£48,600

This contract was awarded to 1 supplier.

Sideshow Ltd

Address

7th Floor, Avalon, 26-32 Oxford Road
Bournemouth
Dorset
United Kingdom
BH8 8EZ

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Natalie Morton

Address

Newcastle University
King's Gate
Newcastle upon Tyne
NE1 7RU
United Kingdom

Telephone

+44 1912086220

Email

Natalie.Morton@ncl.ac.uk

Website

https://www.ncl.ac.uk