Published date: 28 November 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 January 2025, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

  • Operating system enhancement software package - 48213000

  • Customer Relation Management software package - 48445000

Location of contract

Any region

Value of contract

£325,120

Procurement reference

MT236043

Published date

28 November 2025

Closing date

1 January 2025

Closing time

12am

Contract start date

1 December 2025

Contract end date

30 November 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Ofgem requires a software reseller to procure and manage on its behalf, various software applications in relation to its Salesforce xRM/CRM programme.

More information

Links

Award information

Awarded date

26 November 2025

Contract start date

1 December 2025

Contract end date

30 November 2028

Total value of contract

£325,120

This contract was awarded to 1 supplier.

Phoenix Software Ltd

Address

Blenheim House, York Road, , Pocklington

Reference

Companies House number: 02548628

About the buyer

Contact name

Christine Kennedy

Address

10 South Colonnade
Canary Wharf
London
E14 4PU
England

Telephone

+44 2079017000

Email

procurement2@ofgem.gov.uk

Website

http://www.ofgem.gov.uk