Published date: 18 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 August 2024, 11:59pm

Contract summary

Industry

  • Telecommunications services - 64200000

Location of contract

Any region

Value of contract

£6,699,861.21

Procurement reference

tender_373611/1426252

Published date

18 November 2024

Closing date

6 August 2024

Closing time

11:59pm

Contract start date

31 October 2024

Contract end date

30 October 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.

More information

Attachments

Award information

Awarded date

31 October 2024

Contract start date

31 October 2024

Contract end date

30 October 2027

Total value of contract

£11,385,632.41

This contract was awarded to 1 supplier.

Kerv Experience Limited

Address

1 Finsbury Avenue, London, EC2M 2PF

Reference

Companies House number: 03925996

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

102 Petty France
London
SW1H 9AJ
England

Email

CCMD-DandTSupplierInbox@justice.gov.uk