Published date: 22 February 2024

Withdrawn opportunity - This means that the contract has been withdrawn early. This could be due to a change of circumstances.


Closing: 19 October 2023, 12pm

Contract summary

Industry

  • Patient-transport vehicles - 34114122

  • Paramedical services - 85142000

  • Ambulance services - 85143000

Location of contract

England

Value of contract

£117,164,911

Procurement reference

CF-2120400D0O000000rwimUAA

Published date

22 February 2024

Closing date

19 October 2023

Closing time

12pm

Contract start date

1 October 2024

Contract end date

30 September 2029

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The ICB has re-designed the way Patient Transport Services are specified in Cambridgeshire and Peterborough. They were looking for stand-alone services for specific cohorts of patients which have varying needs. The re-procurement was split into 3 lots so 3 separate contracts could have been awarded with bidders able to bid for all of the lots or any combination of lots. For the avoidance of doubt each bid was scored on their individual merit. Thus, it was possible that contracts could have been issued to a single provider, and indeed they have.

The lots are split as follows:

Lot 1 - Specialist Transport And Non-planned (STAN) - High Dependency, Bariatric, End of Life, Discharges, Ambulatory Care Pathway transport, and Interfacility transfers transport services.

Lot 2 - Planned Patients Transport Service (PPTS) - Renal Dialysis, Outpatients, and Admissions patient transport service.

Lot 3 - Booking and Eligibility Centre - a call centre function that provides telephony access to the Patient Transport service, completing Eligibility Assessments, Bookings and Customer Service to all.

The aim of the services is to deliver high quality, dignified and safe patient transport to specific cohorts of patients, ensuring all services users are assessed robustly and consistently, and that eligible patients are able to travel in a timely manner, without adverse impact on their medical condition.

The services will be person-centred, and providers will need to be committed to the 'personalisation' of the whole service(s) from the point of first contact when the booking is requested, through to pick-up, relationship of the driver with the patient (and escort if applicable), journey to the destination, supporting the patient in preparation for their transport and arrival at home or nominated place of residence or other healthcare setting.

The ICB is also seeking innovation from providers that can maximise the use of information technology and fully utilise technological solutions to deliver service efficiencies to drive quality, safety, sustainability, value for money and improved patient and service user satisfaction.

More information

Previous notice about this procurement

Provision of Patient Transport Services in Cambridgeshire & Peterborough

  • Awarded contract
  • Published 19 February 2024

About the buyer

Contact name

Paulo Sousa-Cabral MLCSU

Address

Pen Lloyd Building, County Hall
Glenfield
LE3 8RA
GB

Email

paulo.sousa-cabral@nhs.net