Published date: 11 April 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 May 2018

Contract summary

Industry

  • System and support services - 72250000

  • Helpdesk and support services - 72253000

  • Helpdesk services - 72253100

    • Systems support services - 72253200

Location of contract

CM1 1SQ

Value of contract

£0

Procurement reference

T17/27

Published date

11 April 2018

Closing date

10 May 2018

Contract start date

1 August 2018

Contract end date

31 July 2021

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Please find attached documents relating to the tender for T17/27_Out-of-Hours IT Support Service.

Please note the closing date for your Selection Questionnaire submission(s) is 12 noon on 10/05/2018.

Please do not complete the Invitation to tender (ITT) documentation. You will be informed whether you have progressed to the ITT stage.

Tenderers must check that all the documents listed in the contents have been received and are complete in all respects.
Documents that must be returned to us completed in full are:
20180411_SQ.docx only.

Tenderers are to note lodgement of large electronic files may take time and as such tenderers must allow sufficient time to fully transmit all files prior to the closing time. Please see paragraph 1.14 of the Selection Questionnaire document for further information.

End date for Contract Finder is for information only.

More information

Links

Additional text

https://in-tendhost.co.uk/angliaruskinuniversity/

The tender is being conducted electronically using the Anglia Ruskin University eTendering system which can be found at
https://in-tendhost.co.uk/angliaruskinuniversity/ .
To receive documents, the users must first register and obtain log in details. Existing users should log in to the website and express interest.


Delivery Notes

Anglia Ruskin University Information-Technology Services (IT Services) has a requirement to purchase an out-of-hours IT service desk solution that will provide help, advice and support to students and staff outside of our core operating hours of 08:00 - 18:00 daily from Monday to Friday. The proposed contract will be for 36 months with the option to extend for 2 x 12 months.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Procurement Department

Address

Bishop Hall Lane
Chelmsford
Essex
CM1 1SQ
UK

Telephone

0845 196 5933

Email

procurement@anglia.ac.uk